Shangshan Group focuses on integrated pain management (Chinese and Western medicine), Traditional Chinese Medicine (TCM) internal medicine, TCM acupuncture and massage, medical aesthetic dermatology, and general practice. It combines modern evidence-based medicine with traditional TCM techniques, specializing in soft tissue pain, sports injuries, sub-health regulation, shoulder, neck, and lower back pain, internal medicine, pediatrics, gynecology, and skin management. It has formed specialized advantages in the conservative treatment of common diseases. Its senior medical team includes associate chief physicians from tertiary hospitals, as well as medical doctors and masters. The group focuses on building four flagship departments: Pain Management, TCM, Medical Aesthetics & Dermatology, and General Practice. It has pioneered a unique "Stepwise Pain Management" system (with a repurchase rate of 74.7%). The TCM department innovatively integrates classical herbal formulas with modern diagnostics. All branches strictly adhere to unified service standards: diagnostic and treatment instruments are subject to "one person, one sterilization" and single-use consumables are replaced. The ratio of medical assistants to medical technicians is maintained at a high standard of 1:3 to ensure service quality. Ample single-person treatment rooms are provided to protect patient privacy, and a comprehensive information management system is in place for electronic information management. Hospital infection prevention and control, full-process manual service, and an excellent treatment environment and equipment all meet top domestic standards.
Over nine years, Shangshan Medical has accumulated over 20,000 positive patient reviews and has been ranked first in popularity, positive reviews, and repurchase rates among all TCM institutions on Shenzhen's Meituan platform for five consecutive years. Its four outpatient clinics cover the core areas of Nanshan, Futian, and Longgang, having established over 100,000 health records and served a total of 800,000 patient visits, effectively supplementing the public medical system. Shangshan Medical operates on a dual-drive model of medical insurance and commercial insurance, fully integrating with Shenzhen's first-tier medical insurance, outpatient coordination, and out-of-town medical insurance (supporting mobile payments). It provides cooperation for commercial medical supplementary insurance claims and offers a dedicated channel for patients from Hong Kong, Macau, Taiwan, and foreign countries. Through the development of specialized talent, it has formed significant differentiated advantages in consultation timeliness, environment, and service. It actively matches the needs of commercial insurance and special populations, deepens corporate cooperation for medical services, continuously optimizes hardware and talent, and adheres to evidence-based medicine and clinical outcome delivery.
By introducing more advanced diagnostic and treatment equipment and upgrading the talent system, we will deepen the concept of ‘Providing high-quality primary medical services for common diseases’. We plan to achieve full coverage of all districts in Shenzhen by 2030 and build a ‘Smart Pain Management Center’, utilizing AI to improve diagnostic and treatment efficiency and deliver warm, specialized services. In the next five years, we plan to add five new large-scale outpatient clinics, covering a wider area, striving to achieve over 500,000 outpatient visits by 2030 and to build a Greater Bay Area medical alliance framework."
Since its establishment in 2017, Shangshan Medical has always adhered to the dual-core driving concept of "Modern Evidence-Based Medical Diagnosis and Treatment" and "Deep Focus on the Patient Experience." In Shenzhen, a mega-city with an average age of less than 33, it has spent nearly 10 years deeply cultivating the three major fields of modern pain management, TCM internal medicine, and medical aesthetics. Having served over 800,000 patients cumulatively, it has become a trusted choice for health management among Shenzhen's young population.
Institutional Advantage Areas: TCM Pain Department, TCM Internal Medicine, Sports Injuries, Medical Aesthetics Department, General Practice Medicine, Posture Management.